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    Job Description:

    • Provide day-to-day IT support for 50+ employees
    • Troubleshoot issues with hardware, software, applications and network
    • Ensure all systems are up-to-date, manage and maintain intranet performance and network security
    • Scheduling upgrades and security backups of hardware and software systems
    • Install and maintain all software and hardware 
    • Manage third-party vendors like wiring contractors and phone / internet service providers
    • Work with internal staff to identify current and future information technology and computer needs
    • Providing secure access to the network for remote users
    • Plan and manage office relocation and infrastructure changes
    • Compile with all appropriate policies, procedures, privacy and safety regulations

    Job Qualification:

    • Min. Bachelor Degree of IT from reputable university with max. age 30 years old
    • Min. 3 years of experience as IT Support in medium to large-sized organization
    • Min. certified in Microsoft, Cisco, Oracle systems
    • Excellent technical and problem solving skills
    • Frequent exposure to solving issues for software such as RetailPro, a big plus
    • Strong plan execution within deadlines requirement
    • Strong team player and capable of working independently
    • Great at balancing and adjusting multiple project priorities
    • Able to understand and convey complex information and requirements to all stakeholders
    • Good organizational skills: IT infrastructure planning